Owner FAQ
FREQUENTLY ASKED QUESTIONS
Why should I hire Select Homes Property Management to manage my rental property?
If you lack the time or expertise needed for day-to-day management of your residential real estate investments, we can help you:
- Market your rental property to minimize vacancies and maximize income;
- Fill vacancies with the best possible tenants;
- Maintain and keep your rental property in good condition;
- Track income and expenses to determine profitability;
- Negotiate rental agreements;
- Collect rent and track tenant deposits;
- Comply with federal, state and local laws; and
- Respond to tenant requests and deal with problem tenants
In short, we help you make the most from your rental property and save you time.
What types of real estate does Select Homes Property Management specialize in?
Select Homes Property Management specializes in residential properties including single- and multi-family homes, town homes and condos.
What area does Select Homes Property Management service?
We are centrally located among Eastern Los Angeles county, Western San Bernardino county, and North Orange County with service for Chino, Chino Hills, Eastvale, Ontario, Diamond Bar, Walnut, Ontario, Corona and their surrounding cities.
How will Select Homes advertise my property?
Our first step in renting a property is advertising its availability. We provide yard signs that attract interest from drive-by traffic. We also advertise on our tenant-friendly website. Another method of advertising that is optional (but highly recommended) is to have your property listed in Multiple Listing Service (MLS), which is the main search tool for real estate professionals.
Will Select Homes Property Management show my property?
Yes. While it may be inconvenient for you to take time to show your property and to deal with potential renters who may not show up for their appointments, it is our job to pre-screen potential tenants and to respond quickly to requests from potential renters to view your property.
How are prospective tenants screened for tenancy?
Screening of each prospective tenant is of primary importance. After we show the property to an interested party, an application for tenancy is completed. Processing the application includes verifying employment, talking to past landlords, and obtaining a credit reports. Normally, applicants with poor credit ratings, collection amounts, public records or poor tenancy history are not accepted as tenants.
How much money is collected for a security deposit and how is it managed?
After a lease agreement is executed, the amount equal to one month’s rent is collected as a security deposit. The deposit is held in a non-interest-bearing Trust account. In cases where the property owner has allowed a pet on the premises, an additional amount (typically $300) is also collected and held with their security deposit. If the property has a pool, we collect an extra $500 in addition to one month’s rent. An additional one-month rent is also collected if the property is furnished or if the tenant has a waterbed. California state law limits the total security deposit collected to no greater than 2 month’s rent, or 3 months for a furnished property.
How are utility bills handled?
Utility bills, such as electric, gas and water/sewer/trash are billed directly to the tenant once they establish their account upon move-in. Depending on your water company, some do not allow accounts to be placed in a Tenant’s name. In these cases, the account will remain in the owner’s name, paid for by Select Homes and charged to the tenant for reimbursement.
Can Select Homes Property Management help me with administrative and financial details?
Yes. We handle the financial operations of the property, ensuring that rent is collected and that maintenance bills are paid on time.
What if a tenant needs evicting?
Even though management professionals will do everything possible to avoid problem tenants, if an eviction becomes necessary, we can assist you with the process. In most cases, we refer clients to recommended eviction attorneys who are versed in currently eviction proceedings and laws for each county.
Does California require that property managers be licensed?
Yes. California requires property managers to have Real Estate Broker’s licenses. Select Homes Property Management complies with all California licensing laws and regulations.
Can Select Homes Property Management help me comply with federal, state and local laws?
Yes. We understand and comply with provisions of legislation, such as the Americans with Disabilities Act and the Federal Fair Housing Amendment Act, as well as local fair housing laws. We ensure that our renting and advertising practices are not discriminatory and that the property itself complies with all the local, State, and Federal regulations and building codes. We also have the resources and knowledge to help evict problem tenants. In short, Select Homes Property Management knows your rights and obligations as a landlord, which could limit your liability exposure.